All charts, magazines and printed materials are not returnable. Sales of these items are final, due to copyright issues.
Fabric and threads may be exchanged or returned for shop credit, if the items are in saleable condition. Please contact us prior to sending anything back.
Most items are shipped by USPS, either First Class or Priority Mail, depending on weight. Some larger or heavier items may be shipped UPS or Fed Ex. Shipping costs are rounded close to actual cost. There are no handling costs.